Last revised: August 1st, 2022
This privacy statement explains what information we gather about you, how we use it, and who we give that information to (if applicable). It also sets out your rights in relation to your information and who you can contact for more information or any questions you may have.
Who this privacy statement applies to and what it covers
This privacy statement applies to IDC Business Services Corp. doing business as Scoot & Ride Products Canada, with registered offices in Saint-Lazare, Quebec. We are committed to protecting your privacy and handling your information in an open and transparent manner.
This privacy statement sets out how we will collect, handle, store and protect information about you when:
- providing services to you or our clients;
- you use our “Website” or;
- performing any other activities that form part of the operation of our business.
When we refer to “Website” in this policy we mean the specific webpages of idcservices.ca.
In this privacy statement, your information is sometimes called “personal data” or “personal information”. We may also sometimes collectively refer to handling, collecting, protecting and storing your personal information as “processing” such personal information.
What information do we collect?
In the course of providing services to you or our client, and performing due diligence checks in connection with our services (or discussing possible services we might provide), we will collect or obtain personal data about you. We may also collect personal data from you when you use this Website or through digital interactions with you.
We may collect or obtain such data because you give it to us (for example in a form on this Website), because other people give that data to us (for example your employer or adviser, or third party service providers that we use to help operate our business), or because it is publicly available.
The personal data that we collect or obtain may include but is not limited to: your name; last name; gender; e-mail address; phone number; home address; country of residence; payment information (such as credit card, debit card, Paypal, and other methods of payment; your postings on any blogs, forums, wikis and any other social media applications and services that we provide. We may also collect, with your consent, login information such as username and password for certain platforms for which we provide services.
We understand the importance of protecting children's privacy. It is not our policy to intentionally collect or store information about children.
How do we use information about you?
We will use your personal data to provide you or our client with services. As part of this, we may use your personal data in the course of correspondence relating to the services. Such correspondence may be with you, our client, our service providers, or competent authorities. We may also use your personal data to conduct due diligence checks relating to the services.
We may also use your personal data for the purposes of, or in connection with:
- client account opening and other administrative purposes;
- client relationship purposes, which may involve: (i) sending details of our products and services that we think might be of interest to you; (ii) contacting you in order to obtain your comments or feedback on our services; (iii) managing our own customer relationship management processes;
In addition to the purposes above, we may also use your personal data collected via this Website to:
- manage and improve this Website;
- tailor the content of this Website to provide you with a more personalized experience and draw your attention to information about our products and services that may be of interest to you;
- manage and respond to any requests you submit through this Website.
We are required by law to set out in this privacy statement the legal grounds on which we rely in order to process your personal data.
As a result, we use your personal data for the purposes outlined above because : (a) of our legitimate interests in the effective delivery of our services to you or our client; (b) of our legitimate interests in the effective and lawful operation of our business so long as such interests are not outweighed by your interests; or (c) the information is required in order to provide our services to you or our client.
To the extent that we process any sensitive personal data relating to you for any of the purposes outlined above, we will do so because either: (i) you have given us your explicit consent to process that data; or (ii) you have made the data public.
Where we are legally required to obtain your explicit consent to provide you with certain marketing materials, we will only provide you with such marketing materials where we have obtained such consent from you. If you do not want to continue receiving any marketing materials from us, you can click on the unsubscribe function in the communication or e-mail firstname.lastname@example.org.
Who do we disclose your information to?
In connection with one or more of the purposes outlined in the “How do we use information about you?” section above, we may disclose details about you to third parties that provide services to us.
Protection of your personal information
We use a range of administrative and electronic measures to ensure that we keep your personal data secure, accurate, and up to date.
These measures include:
- administrative and technical controls to restrict access to personal data on a ‘need to know’ basis;
- technological security measures, including encryption and anti-virus software.
Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal data, but we cannot guarantee the security of data transmitted to us or by us.
How long we keep your information for?
We will hold your personal data on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity or services; or (ii) any retention period that is required by law or professional standards.
You have various rights in relation to your personal data. In particular, you have a right to:
- obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you;
- ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete;
- ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data;
- withdraw consent to our processing of your personal data (to the extent such processing is based on consent);
- to the extent prescribed by applicable law, receive a copy of the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit such personal data to another party (to the extent the processing is based on consent or a contract);
- object to our processing of your personal data.
To exercise any of your rights, or if you have any other questions about our use of your personal data, please e-mail email@example.com or call 1-800-758-1243. You may also use these contact details if you wish to make a complaint to us relating to your privacy.
Changes to this privacy statement
We may modify or amend this privacy statement from time to time. To let you know when we make changes to this privacy statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your information.
This Cookie Notice is part of the Privacy Statement above.
In order to provide you with a more personalized and responsive service we need to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you, and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.
What cookies do we use and why?
Some of the cookies we use are necessary to enable you to move around this Website and use its features.
We also use functional cookies to record information about the choices you have made and to allow us to tailor the site to our users; for example, to remember your language or region, or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose.
We or our service providers also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this Website works. In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this Website and how often. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user.
This site, or third parties who provide services through this site (including e-mail delivery), may also use targeting cookies which are cookies used to deliver advertising or marketing material relevant to your interests. They may also be used to limit the number of times you see an advertisement. They track that you have visited a website and this information may be shared with other organizations such as advertisers.
How to control cookies?
By using this Website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies may impact on your user experience.
Most browsers will allow you to see what cookies you have and delete them on an individual basis, or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set. For more information on how to modify your browser settings to block or filter cookies, see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.
Managing Analytics cookies
Google Analytics: https://policies.google.com/privacy?hl=en-US
We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain e-mail communications we send to you so that we can make our communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these e-mails without tracking enabled. Registered subscribers can update their communication preferences at any time by contacting us at firstname.lastname@example.org, or you can unsubscribe following the instructions in the individual e-mail communications you receive from us.
We may modify or amend this Cookie Notice from time to time at our discretion. When we make changes to this notice, we will amend the revision date at the top of this page, and such modified or amended Cookie Notice shall be effective as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.